Factors affecting patient satisfaction and healthcare quality.
Aditi Naidu
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9 |
2009 |
9
2009
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Factors affecting performance of hospital nurses in Riyadh Region, Saudi Arabia.
H. Al-Ahmadi
|
8 |
2009 |
8
2009
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Private healthcare quality: applying a SERVQUAL model.
M. Butt,
E. D. de Run
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8 |
2010 |
8
2010
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Evaluating Lean in healthcare.
Nicola Burgess,
Zoe J. Radnor
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8 |
2013 |
8
2013
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Challenging patient safety culture: survey results.
J. Hellings,
W. Schrooten,
N. Klazinga,
A. Vleugels
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7 |
2007 |
7
2007
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Healthcare Service Quality: Towards a Broad Definition
A. Mosadeghrad
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7 |
2013 |
7
2013
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Gearing service quality into public and private hospitals in small islands: empirical evidence from Cyprus.
H. Arasli,
E. Ekiz,
S. Katircioğlu
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7 |
2008 |
7
2008
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The relative importance of service dimensions in a healthcare setting.
R. R. Ramsaran-Fowdar
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7 |
2008 |
7
2008
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Patients' satisfaction of service quality in Saudi hospitals: a SERVQUAL analysis.
Hussein M. Al-Borie,
A. Damanhouri
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7 |
2013 |
7
2013
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The influence of service quality and patients' emotions on satisfaction.
Maria Helena Vinagre,
J. Neves
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7 |
2008 |
7
2008
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Service quality in hospital care: the development of an in-patient questionnaire.
Anne E. Tomes,
Stephen Chee Peng Ng
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7 |
1995 |
7
1995
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Performance measurement definitions: linking performance measurement and organisational excellence.
M. Moullin
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7 |
2007 |
7
2007
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Does patient satisfaction affect patient loyalty?
Daniel P. Kessler,
D. Mylod
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7 |
2011 |
7
2011
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Managing healthcare quality in Ghana: a necessity of patient satisfaction.
R. Atinga,
G. Abekah‐Nkrumah,
K. Domfeh
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7 |
2011 |
7
2011
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